Terms & Conditions

Last updated: September 6, 2026

These Terms & Conditions apply to your use of oaknewstore.com and to any order you place with Oak & New. Oak & New is an online home and garden store serving customers in the United States. By using this site or placing an order, you agree to these Terms. If you do not agree, please do not use the site. You can reach us at admin@oaknewstore.com.

Using this site

You may use this site only for lawful purposes and in a way that does not restrict anyone else's use of it. You agree not to attempt to gain unauthorised access to the site, interfere with its operation, or use it to send unsolicited or harmful content. To place an order you must be able to form a binding contract and must provide accurate and complete information.

Products and availability

We aim to describe and picture our products accurately, but colours, textures and finishes can vary between screens and between production batches, particularly for natural materials. Products are offered while stocks last, and we may change or discontinue items at any time.

Prices and currency

All prices are shown in United States dollars (USD). Prices may change at any time before you place an order. Any applicable taxes and shipping charges are calculated and shown at checkout before you confirm your purchase.

Orders

Your order is an offer to buy. We accept your order when we send you a confirmation, and a contract is formed at that point. We may decline or cancel an order, for example if an item is unavailable, if there is an error in the price or description, or if we suspect fraud or misuse. If we cancel an order you have already paid for, we will refund the amount charged.

Payment

Payment is taken at checkout through the payment methods available there. Payments are processed securely by our payment providers, and we do not receive or store your full payment card number. You confirm that you are authorised to use the payment method you provide.

Shipping and delivery

We ship to delivery addresses in the United States. Shipping options and costs are shown at checkout. Any delivery estimate we provide is an estimate only and is not guaranteed. Please check your delivery address carefully before confirming your order.

Intellectual property

The content of this site, including text, images, graphics, page design, and the Oak & New name and logo, belongs to Oak & New or to our licensors and is protected by intellectual property laws. You may not copy, reproduce, or use it for commercial purposes without our written permission.

Third-party services

This site is built and hosted on the Wix platform and uses third-party services for functions such as the online store, search, live chat, forms, member accounts, payments, and shipping. Those services are provided by their own providers under their own terms, and we are not responsible for their content or availability.

Disclaimers

The site and its content are provided on an as-is and as-available basis. To the fullest extent permitted by law, we do not warrant that the site will be uninterrupted or error-free, or that the information on it is complete and current at all times. Nothing in these Terms limits any rights you have under mandatory consumer protection law.

Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential losses arising from your use of the site or from a product you have purchased. Nothing in these Terms excludes or limits liability where it cannot lawfully be excluded or limited.

Changes to these Terms

We may update these Terms from time to time. When we do, we will change the date shown at the top of this page. The Terms that apply to your order are the ones in force when you place it.

Contact us

Questions about these Terms or about an order? Email us at admin@oaknewstore.com.