Store Policy

Customer Care

We're here to help.

If you have a question about a product, your order, shipping, returns, refunds, or anything else related to your purchase, please contact us at admin@oaknewstore.com.

We aim to respond as soon as possible and provide clear, helpful support throughout your Oak & New experience.

For information about returns and refunds, please refer to our Return Policy. For information about how we handle personal information, please refer to our Privacy Policy.

Privacy & Safety

Your privacy and security are important to us.

We collect and use personal information only as reasonably necessary to process orders, provide customer support, operate and protect our store, and provide services you request.

Payments are processed securely through the payment methods available at checkout. Oak & New does not receive or store your full payment card number.

For complete information about how we collect, use, share, and protect personal information, please review our Privacy Policy.

Payment Methods

Wholesale Inquiries

Interested in working with Oak & New?

For wholesale, retail partnership, or business inquiries, please contact us at admin@oaknewstore.com.

Please include your name, company or organization, website (if applicable), and a brief description of your inquiry.

We review business inquiries individually and will respond when there is a potential fit.

Payment Methods

Credit & Debit Cards

Payments are processed securely through the payment methods available at checkout.

Available payment options may vary depending on your card issuer and the payment services available at the time of purchase.